Everyone is different when it comes to getting to know new cities and places. Some will prefer to just ramble along at their own pace taking in whatever amount of information they feel like while others prefer more of a structure to things with the help of either an audio or human guide to give them lots of info on what they are seeing.
There are English tour guides available which can booked from the tourist office at 28 Rue de Verdun, 11000 Carcassonne. The tour begins with an introduction to the Legend of Dame Carcas. From there you will head across the Pont Vieux and visit a Bastide Saint Louis. The tour lasts around two and a half hours.
It is available from the beginning of April to the end of October. Tickets cost ten euro with some discounts available for children and senior citizens.